- MY DAMAGE PHOTS
- Click on the My Damage Photos
- Click on the Upload Photos
- Click on the Add Photo
- Select between using your camera to take photos or choose an image from your phone’s Photo Gallery or Cancel.
Take Photo
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- Click on the Take Photo
- Allow Claims360 to access your phone’s camera.
- Rotate your phone into the Landscape (horizontal) position.
- Click the Save to Gallery on/off slider.
- When turned on, all photos taken through the Claims360 app will be saved to your phone’s gallery.
- When turned off, all photos taken through the Claims360 app will ONLY be saved to the Claims360 app and NOT SAVED to your phone’s gallery.
- Click on the Shutter button on the right side of the screen to take the picture.
- Take your pictures and then click on the Done button in the upper right corner of the screen.
- Upload from Phone’s Gallery
- Click on the Add Photos
- Click on Choose Image from the popup box.
- Select the photo(s) you want to upload from your phone’s gallery.
- Click on the Done
- Click on the green ‘Complete Upload’ button at the bottom of the phone’s screen.
- View, Edit and Delete photos
- From the Damage Photos page, you can view, edit or delete the selected photo.
- View
- Tap on the image you want to view. Click on View to view the photo full-screen.
- Edit
- Tap on the image you want to edit. Click on Edit to view the photo and add a description.
- Enter the photo’s description.
- Click on the Save button.
- Delete
- Tap on the image you want to delete. Click on the Delete button to delete the selected photo and description.
- Sync your photos to the Claims360 cloud.
- Once you have taken all of your photos, click on the Sync Damage Photos button to save your photos to the Claims360 cloud.
- This action will save your photos so you and your adjuster can view your photos.
- This may take a few minutes based on the number and file size of the photos.
- When the photos are successfully uploaded, the Success popup will appear.
- Click on the OK button.