- UPLOAD MY FILES
- The ‘Upload My Files’ section is where you’ll upload any documents, videos, or other files your adjuster has requested — or anything else you’d like to share with them.
- Click the ‘Upload My Files’ button. Select the files you want to upload from your computer and click ‘Open’. Accepted file types include .docx, .jpg, .mp4, .pdf, .png, and .xlsx.
- To add more files, click ‘Add More’ in the bottom left corner and repeat the process. When you’re finished, click the green ‘Done’ button.
- Your files are automatically sorted by type. Across the top of the page, you can filter by category.
- ‘All’ shows every file uploaded by you or your adjuster. ‘General’ includes any files that aren’t images or videos and don’t require a signature. ‘Photos’ shows all uploaded image files. ‘Videos’ shows all uploaded video files.
- ‘Signed Documents’ will show documents you’ve already signed, and ‘Unsigned Documents’ will show documents sent by your adjuster that require your signature. Electronic signing is coming soon — we’ll add a how-to video when that feature goes live.
- To send files by email, select the files you want to share by clicking ‘Send All’ or selecting individual files. Click the ‘Send File’ button in the upper right corner, enter the recipient’s email address, and click ‘Send’.
